OUR PRODUCTS AND SERVICES
Frequently Asked Questions
Have questions? We’ve got answers! Check out our Frequently Asked Questions to learn more about our services, booking process, pricing, and policies. If you need further assistance, feel free to contact us!
1. Where do you provide transportation?
We offer premium transportation services across the Greater Bay Area, specializing in rides in the Silicon Valley and Peninsula.
For more information please contact us via email at PaloAltoLimo@gmail.com or give us a call at 650.274.6666.
2. What types of vehicles are in your fleet?
Our fleet features luxury sedans, spacious SUVs, corporate buses and elegant limousines, ensuring that we have the perfect vehicle for every occasion and preference.
3.How far in advance should I book a ride?
While we recommend booking at least 24 hours in advance, we can accommodate same-day bookings when available. You can easily contact us online, email us to PaloAltoLimo@gmail.com, give us a call 650.274.6666, or complete our quick quote form for a personalized estimate.
4. Do you offer hourly rentals?
We provide flexible hourly rentals, perfect for events, tours, or personal needs, with a minimum booking requirement of 4 hours.
To view our airport transfer rates, click here—or feel free to call us at 650.274.6666!
5. Can I customize my ride or itinerary?
Yes! We provide private rides tailored to your schedule, allowing you to explore the Bay Area’s top destinations at your own pace. In addition, we offer luxury transportation for weddings, corporate events, concerts, and seamless airport transfers to and from SFO, SJC, and OAK. Book a ride with us now!
6. What payment methods do you accept?
We accept Visa, Mastercard, Discover,American Express., ACH, Cash, Gold and Silver. Our pricing is transparent with no hidden fees. However, tolls and gratuities are not included in the base rate unless otherwise specified.
7. Are your chauffeurs licensed and experienced?
Yes, our chauffeurs are fully licensed, highly experienced, and fluent in English to ensure a smooth and professional experience and we are are fully licensed and fully insured – CA PUC TCP-P #34084.
Learn more about Palo Alto Limo today!
8. Do you offer buses for larger scaled events?
Yes, our 55-passenger bus ensures seamless group travel. Let our experts help with your event planning needs, making every journey smooth, stylish, and stress-free.
9. Do you offer child seats or special accommodations?
Yes, we offer child seats and can accommodate special requests to ensure the comfort and safety of all passengers. Contact us for more information.
10. What happens if I need to cancel or reschedule my ride?
We offer a flexible cancellation policy with minimal fees, as long as you provide adequate notice.