What Clients Say About Us
Testimonials
Read our clients’ glowing testimonials to discover why Palo Alto Limo is the preferred choice for airport transfers, events, and more. Our commitment to exceptional service shines through in every review. Visit our YELP page to hear more from our satisfied customers!
Love this limo service! Definitely the best that my husband and I have run across. Online booking was easy, and the process was clear. Scheduling confirmation was received within the hour.
They pick you up and have a bottle of water waiting for you. The cars are clean and comfortable. They ask if this is your first visit, and if so point out some places of interest. Loved that they could ‘read’ their clients and be chatty…. or not, based on the client’s mood and need (sometimes an overly chatty driver can be an annoyance).
One of the fabulous cars they have to offer is a Tesla. Yeah, that’s right…. you might get picked up in a Tesla. Who doesn’t want to see one of those in action, huh!??!
Payment is easy with the credit card and an invoice is received within hours of drop off (which is perfect for the business traveler).
Am I missing anything? Gary is the owner and he’s super nice. My husband has used this service a few times since our initial visit. He will continue to use the service whenever he has business in the area!
Sharon G
We decided to get a car service for 3 couples who were going to dinner and to the ELO concert on the day of the event.
I wasn’t confident we would be able to get a car but Gary came through for us! We got their very large SUV and had his driver CK drive us. Everything went smoothly and they even had champagne glasses for us as we had to do a little pre party celebration as it was my wife’s birthday as well. He showed up almost 10 min early and got us down to SJ in good time.
Gary was very personable and I felt like I knew him for a long time even though it was for the first time. He followed up with us even during our ride to make sure everything was going smoothly.
I highly recommend Palo Alto Limo for your special occasions!
David W
If you need a limo service, stop here. Palo Alto Limo is the one you want; they’re as good as it gets.
Requested an online quote to and from SFO. Got a price back within minutes. Did the booking online, and received a prompt follow-up from Gary.
ZK, our driver, arrived ten minutes early, in a super-clean Suburban… bonus! He was very friendly and professional, in both demeanor and attire. Dropped us off at baggage check-in, with our bags on the curb. Painless.
We were pleasantly surprised to have ZK pick us up for the return trip, as well. PA Limo requested our flight info in advance, so they could follow status. As soon as the plane landed, ZK texted us to let us know he was standing by. Once we’d retrieved our bags, we sent him a text, and waited less than a minute outside before he rolled up. Again… painless!
Lastly, PA Limo’s pricing is great.
We were initially worried about taking a transportation service to the airport – we usually leave our car in long-term parking – but Palo Alto Limo confirmed that our fears were unwarranted. We will absolutely use them for our limo needs in the future. You should use them, too ; )
LM S
All around, this is a great company. From when you call to the actual driving, this is a great company. We used them to pick up our elderly mother and drive her from Marin to Santa Clara County and everything was perfect. My mother was reluctant, but Alberto was fantastic and mom had a great time.
Professional drivers, background checks and cheaper than Uber.
Ricky D
I ordered a car this morning from Palo Limo. Leslie, the young woman who helped me book the care was courteous, professional and polite. I forgot to say how helpful she was.
I am very impressed with this company and my friend uses it all the time.
My flight leaves at 6:20. I know my driver will be here at 4 am. I’m not a morning person, so I hope he doesn’t expect conversation. As long as I make my flight, and I’m sure that I will, it could be a very quiet ride.
Thank you, Leslie. I appreciate your help. I hope I get a Tesla.
Cynthia F
I brought a group of twenty people in to Palo Alto, both via SFO and SJC. I shopped around for a service that would let my travelers independently call but have the charge billed to me. Since I did not know when they were coming in or whether they wanted the service, there was quite a bit of uncertainty. This service was at or below the prices of others, and Gary readily took on the service. All of my travelers expressed satisfaction and they were especially pleased to see text messages as soon as their planes arrived indicating that their ride was at the airport. Transit to and from the airport is a very big deal and Gary and his drivers pulled this off for our travelers in wonderful fashion.
Erica H
First time using Palo Alto Limo–Gary was on time, and got me there in style. I appreciated the cleanliness of the car(very cool that it was a Tesla!) and the ease of getting it booked.
I would absolutely use Palo Alto Limo again and will recommend it to others.
Anthony P
Norm took great care of me during my visit to the Bay area, making it a painless experience to get from point to point with fun and friendly conversation. His car was clean, he was punctual and available, courteous and amicable, and genuinely took care of me and my comfort. I highly recommend his services!
Puneet S
I have not used a limo service for years, but decided to give Palo Alto Limo a shot to assure an on-time trip to the airport. Wow, what a success! I was picked up on time by a great driver with a beautiful black Suburban, beautifully cared for . This company is terrific.
Stephen P